How long after placing my order can I expect delivery?
In general, customers in major towns and cities can expect delivery of their orders within 3-7 business days.
Once you have placed your order it's sent to our warehouse where it's picked and packed. In most cases this will take 1-2 business days depending on demand.
Standard-sized packages are sent via Auspost and will arrive at their destination in the usual period it would take for a parcel to reach your delivery address from Melbourne, VIC. If your order involves non-standard freight (large, heavy items) a Windmill Team Member will contact you with special delivery details.
If your order contains an out of stock item we are expecting to receive in a reasonable amount of time we may hold off sending your order until the item arrives. If an item is likely to be unavailable for an extended period of time we will contact you to discuss your options.
We like to inform our customers when their order has been despatched. After placing your order keep an eye on your email inbox for notifications and updates from Windmill.
Please call 1800 333 634 if you require further clarification.